Social Learning Systems

Silicon Valley Pioneer Sandra Kurtzig Back In Start-Up Game With Kenandy - Venture Capital Dispatch - WSJ

Not many people could walk into one of Silicon Valley’s most prominent venture capital firms, ask to see a partner, and have him talk you into letting him fund your company.

But former ASK Group founder Sandra Kurtzig, one of Silicon Valley’s first female entrepreneurs and the first woman to take a Silicon Valley technology company public, did just that, walking into the offices of Kleiner Perkins Caufield & Byers and getting an immediate meeting with Managing Partner Ray Lane. 

Read the full article here.

 

---- So excited that Sandy Kurtzig has started this new company.  ASK was one of the best places to work in Silicon Valley and it's wonderful to see this brilliant woman partnering with Salesforce! I spent 5+ years at ASK and know that KENANDY is going to be a great success!  -----  More on KENANDY... 

http://kenandy.com/

 

via blogs.wsj.com

Gen Y Social Networking Technology Surprise | trainingmag.com

A report commissioned by Citrix Online, a division of Citrix Systems, Inc., surprisingly revealed that Generation X workers—and not those in the younger Y generation—make up the majority of those who use social networking for business, followed closely by Boomers age 55 and older. According to the data, Gen Y’s use of collaborative technology also lagged others.

Read the full article here.

via www.trainingmag.com

2010 in Review Part 1: Top 10 C4LPT resources

Jane Hart's year-end review

 

"As 2010 draws to an end I am going to be a writing a number of postings with my review of the year. Here in Part 1 I present the Top 10 resources at the main Centre for Learning & Performance Website (C4LPT) in 2010  This list has been generated based on number of accesses to resources, as well as number of tweets and comments about the resources; it is displayed in reverse order."

Read the full article here.

via janeknight.typepad.com

A top-down approach to social and collaborative learning/working isn't going to work!

Smart organisations who are recognising that this is happening, are therefore asking very different questions about "implementing" social and collaborative approaches, e.g.

how can we build on what is happening and support those who already using social and collaborative approaches?

and how can we help those who would like to find out how to work and learn collaboratively, who are not already doing so now?

via janeknight.typepad.com

Read the article here.

 

Are We Multi-Tasking Our Way Into Zero Productivity? | Psychology Today

Acknowledging that multitasking requires more effort than remaining focused, what's an employee to do? How can you "shut it off" while accomplishing more in less amount of time? For instance, I recently attended an Intel luncheon about women and technology and as it became fascinating how people use technology around the globe, the hours of the work day are boundarylessness. So is geography.

via www.psychologytoday.com

Read the full article here.

 

The Collaborative Organization: How to Make Employee Networks Really Work - The Magazine - MIT Sloan Management Review

The Leading Question

How can companies build more collaborative and innovative organizations?

Findings

• Executives should analyze employee collaboration networks to discover how high-performing individuals and teams connect.
• Networks should be designed to optimize the flow of good ideas across function, distance and technical specialty.
• Network analysis can show where too much connectivity slows decision making.

via sloanreview.mit.edu

Read full article here.

 

17 Pivot Points for Social Media Marketing Success

From Neil Glassman...

Generation Y is an important audience for marketers and not just because of their buying power. As the first “always-on” generation, they dictate the evolving protocols of social media. More than ever, we need to learn from the youngest participants in our society.

The jam-packed agenda of Pivot delivered the context and understanding to enable marketers to map a strategy of successful social media engagement with the Millennials of Generation Y — and other generations, too. You can view videos of the full conference, but don’t click off until you’ve checked out my selected takeaways that follow.

via www.socialtimes.com

The Conversation Prism link.

Read the complete article.

 

Twitter Handles for Fast Company's List of Top On-line Influencers

They aren't who we would think they'd be...

 

The top 10 on-line influencers according to Fast Company's The Influence Project were:

1. Jeremy Schoemaker
2. Shefqet Avdullau
3. Tod Sacerdoti
4. Cory Boatright
5. Greg Clement
6. Frank Kovacs
7. Sebastian Saldarriaga
8. James Dunn
9. Richard Lee
10. Pace Lattin

Read entire article here.

via www.sfgate.com

Twitter Tips for Corporate Learning

One of the most common misconceptions about Twitter is that people are just posting what they had for breakfast and other miscellaneous (dare I say useless?) facts. Well, those people are out there, but the fact is, they are likely not a part of the numerous substantive conversations taking place on Twitter. 
 
Twitter offers you the opportunity to curate a community in which you can share bite-size, high-value tweets as part of an ongoing conversation around a particular topic. So how does this apply to corporate learning? A few uses just off the top of my head…
 

• Have learners “livetweet” classroom training
• Set up a course “hashtag” so participants can keep conversation going
• Have learners identify and “follow” virtual mentors to learn from
• Network, share best practices and find answers to your greatest HR and training challenges

via blog.blackboard.com

Direct link

 

One of the most common misconceptions about Twitter is that people are just posting what they had for breakfast and other miscellaneous (dare I say useless?) facts. Well, those people are out there, but the fact is, they are likely not a part of the numerous substantive conversations taking place on Twitter. 
 
Twitter offers you the opportunity to curate a community in which you can share bite-size, high-value tweets as part of an ongoing conversation around a particular topic. So how does this apply to corporate learning? A few uses just off the top of my head…
 

• Have learners “livetweet” classroom training
• Set up a course “hashtag” so participants can keep conversation going
• Have learners identify and “follow” virtual mentors to learn from
• Network, share best practices and find answers to your greatest HR and training challenges

FT.com / Reports - Customer service via social networks

Best Buy launched its “Twelpforce” in 2009, alongside a range of commonly found customer service tools, including phone help lines, click to chat, and “frequently asked questions” section on its website, fed by an extensive range of open customer discussion forums.

Best Buy was one of the first companies to take an active position on Twitter as the medium gained prominence rapidly last year. And just two years ago, according to Thor Muller, founder of Get Satisfaction, which helps companies set up and manage social forums, “companies were largely ignoring social media”. Since then, he says, “there has been something of an arms race to embrace social media as an opportunity.”

“They now see it not just as low-cost marketing opportunity through word-of-mouth, but also as a way to demonstrate their customer centricity, putting customers first.”

via www.ft.com

Can other companies take such an innovative approach to including social networks in their customer service approaches?